Managing Cases
	 	
			
			Print
 		
	
	
	Modified on: Wed, 29 Sep, 2021 at 10:47 AM
	
	
	
		Create a case

- Enter the cases section of the platform and click the create case button
 - Enter the necessary information and click the next button to proceed 
 - Finally click the create case and set access to the patient button to submit
 
Edit a case


- Enter the cases section of the platform and click the edit button on the case that you wish to edit 
 - Edit the necessary information and click update to proceed 
 
 
Reset a case 


- Find the case you wish to reset and click the view details button
 - Then click the access detail and rest button
 - Finally click the reset access button
 
Archive a case

 
- Find the case that you want to archive and click the view details button
 - Click the archive case button , enter the necessary information and click archive to submit
 
View details of a case 

- Enter the cases section of the platform 
 - Click the view details button 
 
View patient progress 

- Find the case you wish check the patient progress of , click on view details and scroll down until the pre-consultation materials (or pre-treatment materials) and click on that section
 - Here you can check each patient progress as shown
 
View cases by status

- Enter the cases section of the platform 
 - Click the all statuses button and choose the status you want to filter by
 
Add a note to a case

- Find the case you wish to add a note to , click on view details and scroll down until the pre-consultation materials (or pre-treatment materials) and click on that section
 - Click on the notes section , add the necessary information and click add note to submit 
 
 
	
	
	
		
		
										Did you find it helpful?
								Yes
								No
Send feedback	Sorry we couldn't be helpful. Help us improve this article with your feedback.