Managing Cases
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Modified on: Wed, 29 Sep, 2021 at 10:47 AM
Create a case
- Enter the cases section of the platform and click the create case button
- Enter the necessary information and click the next button to proceed
- Finally click the create case and set access to the patient button to submit
Edit a case
- Enter the cases section of the platform and click the edit button on the case that you wish to edit
- Edit the necessary information and click update to proceed
Reset a case
- Find the case you wish to reset and click the view details button
- Then click the access detail and rest button
- Finally click the reset access button
Archive a case
- Find the case that you want to archive and click the view details button
- Click the archive case button , enter the necessary information and click archive to submit
View details of a case
- Enter the cases section of the platform
- Click the view details button
View patient progress
- Find the case you wish check the patient progress of , click on view details and scroll down until the pre-consultation materials (or pre-treatment materials) and click on that section
- Here you can check each patient progress as shown
View cases by status
- Enter the cases section of the platform
- Click the all statuses button and choose the status you want to filter by
Add a note to a case
- Find the case you wish to add a note to , click on view details and scroll down until the pre-consultation materials (or pre-treatment materials) and click on that section
- Click on the notes section , add the necessary information and click add note to submit
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