Notification Groups are lists of clinic staff and/or other email addresses that can be used to receive messages when certain events occur, for example:


  • A specific consent form is completed by a patient (or partner).
  • A patient has sent a ‘Call back request’ message for help with their:
    • Consent Forms / Treatments / Storage Renewals / Appointments /Payments / Etc.
  • An export has failed because there is no matching Patient record in IDEAs or MedITEX.
  • A clinic user has not logged in for more than three months and will be deactivated.


Notification Groups are created by your Organisation Admin user.